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Terms of Service

Last updated: March 14, 2026

These Terms of Service ("Terms") govern your use of the FMS Detective application ("the App") provided by Samuel Rulon-Miller, doing business as FMS Detective ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms.

1. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal or internal business purposes, subject to these Terms and an active paid subscription. You may not copy, modify, distribute, sell, sublicense, or reverse engineer the App or any part of it.

2. Subscriptions & Pricing

FMS Detective requires a paid subscription for use. The following subscription plans are available:

  • Individual — $100/year for a single user
  • Team (5 seats) — $300/year for up to 5 users
  • Team (10 seats) — $500/year for up to 10 users

Each subscription seat entitles one individual user to install and use the App. Team subscriptions may be managed by an organization and assigned to individual users within that organization.

Payment Processing

All payments are processed by Paddle.com, our merchant of record. When you purchase a subscription, you are agreeing to Paddle's Terms of Use and Privacy Policy in addition to these Terms. Paddle handles all billing, invoicing, sales tax, and payment processing on our behalf.

Renewal & Cancellation

Subscriptions renew automatically at the end of each annual billing period. You may cancel your subscription at any time through your Paddle account. Upon cancellation, you will retain access to the App until the end of your current billing period. No partial refunds are provided for unused portions of a subscription term.

Lapsed Subscriptions

If your subscription expires or is not renewed, your license to use the App is suspended. You may reactivate your subscription at any time to restore access. No log data or local settings are deleted when a subscription lapses.

3. Description of Service

FMS Detective is a native macOS application that parses, visualizes, and analyzes FileMaker Server log files. The App provides:

  • Local parsing and analysis of FileMaker Server log files across 12 log types
  • Performance troubleshooting, log correlation, and root cause analysis tools
  • Optional read-only connection to FileMaker Server Admin API for supplemental server context
  • CSV export of analyzed data

4. Local Processing & Data Privacy

All log file processing occurs entirely on your local machine. No log data, file contents, or analysis results are transmitted to our servers or any third party. We do not collect, store, or have access to the log files you analyze.

When you use the optional FileMaker Server Admin API integration, the App connects directly from your machine to your FileMaker Server. These connections are made exclusively between your computer and your server — we are not an intermediary and do not receive any data from these connections.

5. FileMaker Server Admin API

If you choose to connect the App to a FileMaker Server via the Admin API:

  • The App performs read-only operations. No server settings, databases, or configurations are modified.
  • Your Admin API credentials are stored in your local macOS Keychain and are never transmitted to us.
  • You are responsible for ensuring you have proper authorization to access the FileMaker Server you connect to.
  • SSL certificate trust decisions you make within the App are stored locally on your machine.

6. Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the App to analyze log files you are not authorized to access
  • Connect to FileMaker Servers you do not have authorization to access
  • Attempt to reverse engineer, decompile, or disassemble the App
  • Remove or alter any proprietary notices or labels on the App
  • Redistribute, sublicense, or resell the App

7. Intellectual Property

The App, including its code, design, graphics, logo, and documentation, is the intellectual property of Samuel Rulon-Miller and is protected by copyright and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

FileMaker, FileMaker Server, and related marks are trademarks of Claris International Inc. FMS Detective is an independent product and is not affiliated with, endorsed by, or sponsored by Claris International Inc.

8. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The App will meet your specific requirements
  • The App's analysis, diagnostics, or recommendations will be accurate, complete, or error-free
  • The App will be uninterrupted or free of bugs
  • Any particular log file format or version will be supported

The analysis and recommendations provided by the App are informational tools to assist with server diagnostics. They should not be relied upon as the sole basis for production decisions. Always validate findings against your server environment.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall FMS Detective, its developers, or contributors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or business opportunities, arising out of or related to your use of the App, even if advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or your use of the App shall not exceed the amount you paid for the App.

10. System Requirements

The App requires macOS 14.0 (Sonoma) or later. We are not responsible for any issues arising from use on unsupported operating systems or hardware configurations.

11. Updates

We may release updates to the App from time to time. While we strive to maintain backward compatibility, updates may change features, supported log formats, or system requirements. Continued use of the App after an update constitutes acceptance of any changes.

12. Termination

We may terminate or suspend your license to use the App at any time, for any reason, without prior notice. Upon termination, you must cease all use of the App and destroy any copies in your possession.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the App after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

15. Contact

If you have questions about these Terms, please contact us at:

Samuel Rulon-Miller, d/b/a FMS Detective
Email: support@fmsdetective.com

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